Last updated: October 31, 2026
We send two kinds of messages: messages about your order, and, if you opt in, marketing messages. This explains both and how to stop them.
Order messages (no opt-in needed)
When you place an order, we may email or text you to:
- confirm the order,
- tell you about shipping or that your pickup is ready, or
- answer a question you asked.
These are service messages. We send them because you ordered from us. They always show our name and contact details, and you can reply STOP to texts or use the unsubscribe link to opt out of non-essential ones. We do not add ads to these messages.
Marketing messages (opt-in only)
We only send deals, new-stock news and promotions if you check the consent box. The box is not pre-checked. The wording is:
We keep a record of the date, time and wording of your consent.
How to stop marketing messages
- Email: click “unsubscribe” in any marketing email, or email fobstoronto@gmail.com.
- Text: reply STOP.
We act on every unsubscribe quickly — within 10 business days at the latest — and unsubscribing is free. Our name, mailing address and a phone or email appear in every marketing message.
How long consent lasts
If you bought from us, we may send marketing for up to 2 years after your last purchase. If you only asked us a question, up to 6 months. If you checked the opt-in box, that consent lasts until you unsubscribe.
Contact: 437-345-7966 · fobstoronto@gmail.com · 106-700 Lawrence Ave W, North York, ON M6A 3B4